How to Turn a Devastating Loss Into an Opportunity

The Outback Steakhouse restaurant chain was sued Friday by the U.S. Equal Employment Opportunity Commission, which accused the company of denying women job opportunities and training needed to reach top management jobs.

E-learning still has three barriers to clear before it reaches its true potential. It needs to move at business speed, not training speed. It needs to become more cost effective. Critically, its quality must not be compromised. Kineo’s client resear...